This week on Nail on Sunday, we’re diving into the world of customer service — because whether you’re behind the nail desk or running a brand, how you treat your customers can make or break your business 💅✨.

We’re looking at it from both sides:
💖 As a nail tech — how to set boundaries, keep clients happy, and handle tricky situations with professionalism.
📦 As a brand — what it really takes to deliver great service at scale, from communication to order handling and everything in between.

Packed with tips, real-life stories, and a little tough love, this episode is all about raising the bar for customer care in the nail industry.

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